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Sticky Disconnection Issue (Info Request)
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   The World of WonderKing -> CBT III Technical IssuesMessage format
 
[GM]Zabu
Posted 11/3/2009 6:23 PM (#186115)
Subject: Disconnection Issue (Info Request)



Game Master

Posts: 519
500
Location: Windus
Hey guys, since we're still gathering info of why some of you are disconnecting from game often. We would want to ask you a few questions to help us further the data collecting.

1) You disconnect every 5 minutes or a few times a day?
2) Which country are you from?
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
4) Are you using a Destop or a Laptop?
5) Are you using a wireless or wired internet when playing WonderKing?

Thank you all. This will really help us determine the disconnection issue you are facing.

Just for your info, Hackshield might be the cause to the disconnection problem. If you are disconnecting every 5 minutes exactly, try to disable some tasks you are running by going to:

1) Click on Start on your destop.
2) Choose "Run" > type "msconfig" on the Open box > click "OK".
3) Click on the "Startup" tab and disable some startup programs that you are running.
4) Restart your computer and try WonderKing again.
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MizuKokoro
Posted 11/3/2009 6:34 PM (#186119 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Stone Lion

Posts: 467
1001001001002525
Location: Under the Sea
1) You disconnect every 5 minutes or a few times a day? Few times a day
2) Which country are you from? Venezuela
3) Which operation system (Windows XP, VISTA, 7, etc) are you using? Windows XP
4) Are you using a Destop or a Laptop? Desktop
5) Are you using a wireless or wired internet when playing WonderKing? Wired internet
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OizenXZ
Posted 11/3/2009 6:44 PM (#186122 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Stone Lion

Posts: 800
500100100100
Location: WonderPlus
1. I disconnect randomly through the day, not often on my Vista Lap top, more often on my XP computer
2. United States
3. Windows Vista
4. Both, but Laptop runs better
5. Wireless.

Edited by OizenXZ 11/3/2009 6:45 PM
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lucefi666
Posted 11/3/2009 6:50 PM (#186124 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)


Puma

Posts: 16
0

1) You disconnect every 5 minutes or a few times a day?
2) Which country are you from?
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
4) Are you using a Destop or a Laptop?
5) Are you using a wireless or wired internet when playing WonderKing?

1)I connect a few times a day randomly, sometimes I cannot attack or move sometimes I can move and kill things and get exp sometimes the game glitches and I get more items sometimes I get less.
2)I am from United States of America.
3)I use Vista/ Windows 7
4)Both Desktop and Laptop, it is the same on both
5)Wireless connection.

Well I hope that helps Wonderful game
Thanks for all the hard work.

IGN: Lucefire
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Kill3r Third
Posted 11/3/2009 6:52 PM (#186127 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



500100100100100
1) You disconnect every 5 minutes or a few times a day? Few times a day
2) Which country are you from? Singapore
3) Which operation system (Windows XP, VISTA, 7, etc) are you using? Windows XP
4) Are you using a Destop or a Laptop? Desktop
5) Are you using a wireless or wired internet when playing WonderKing? Wired internet

Hope this helps.
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Pitt
Posted 11/3/2009 6:58 PM (#186131 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)



Dust Ghost

Posts: 885
500100100100252525
Location: On your head
1) You disconnect every 5 minutes or a few times a day?
Few times a day. Randomly though, like it just happens randomly cant predict it happening
2) Which country are you from?
Usa
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
Windows xp
4) Are you using a Destop or a Laptop?
Desktop
5) Are you using a wireless or wired internet when playing WonderKing?
Wireless
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KatekyoHitmanReborn
Posted 11/3/2009 7:07 PM (#186141 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)



Puma

Posts: 11
0
1) You disconnect every 5 minutes or a few times a day? A FEW TIMES A DAY
2) Which country are you from? UNITED STATES OF AMERICA
3) Which operation system (Windows XP, VISTA, 7, etc) are you using? GATEWAY
4) Are you using a Destop or a Laptop? LAPTOP
5) Are you using a wireless or wired internet when playing WonderKing? WIRELESS

I wonder if any of my selections may cause problems with the game. Please respond.
Thanks in advance
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Clock
Posted 11/3/2009 7:36 PM (#186160 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Puma

Posts: 13
0
1. sometimes i just randomly disconnect, not every 5 minutes but pretty frequently
2. the U.S.A.
3. Vista
4. desktop
5. wireless
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GigaGodzilla
Posted 11/3/2009 7:41 PM (#186161 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Stone Lion

Posts: 316
100100100
Location: Up your butt and out your mouth
1. Pretty random, mostly once a day or sometimes more, sometimes none at all
2.U.S.A, New York
3.Vista, i think....
4.Desktop
5.Wired
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faily2090
Posted 11/3/2009 7:55 PM (#186167 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)


Puma

Posts: 2
0
1) You disconnect every 5 minutes or a few times a day?
2) Which country are you from?
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
4) Are you using a Destop or a Laptop?
5) Are you using a wireless or wired internet when playing WonderKing?

i got disconnect evey 5 minutes when i was doing mission quest at top of temple.but it stop after i left
but sometime i also get d/c every few other days

i am from USA

window 7

Laptop

wired
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suff26
Posted 11/3/2009 8:06 PM (#186172 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Puma

Posts: 4
0
1) You disconnect every 5 minutes or a few times a day? - just recently, just a few times maybe thrice this day, just this day and i clicked the file check and so far nothings going wrong..
2) Which country are you from? -Philippines
3) Which operation system (Windows XP, VISTA, 7, etc) are you using? -Vista
4) Are you using a Destop or a Laptop? -Laptop
5) Are you using a wireless or wired internet when playing WonderKing? -Wireless
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Neuin
Posted 11/3/2009 8:13 PM (#186175 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Puma

Posts: 33
25
1) like a few times a day i will disconnect. Wonderking will just shut off in the middle of me typing or something. Also everytime i pvp right after i push "exit" i disconnect.
2) USA
3) I use Windows XP
4) Desktop
5) Wired internet connection
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bard
Posted 11/3/2009 9:01 PM (#186188 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Puma

Posts: 6
0
sry double post

Edited by bard 11/3/2009 9:03 PM
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bard
Posted 11/3/2009 9:02 PM (#186189 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Puma

Posts: 6
0
1) You disconnect every 5 minutes or a few times a day? yes during peek hour >.<
2) Which country are you from? malaysia
3) Which operation system (Windows XP, VISTA, 7, etc) are you using? windows xp
4) Are you using a Destop or a Laptop? destop
5) Are you using a wireless or wired internet when playing WonderKing? wired internet connection
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rawr..
Posted 11/3/2009 9:29 PM (#186200 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)


Puma

Posts: 32
25
1)few times a day
2)U.S
3)Vista
4)Laptop
5)wired internet
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eytisiks99
Posted 11/3/2009 9:41 PM (#186203 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Puma

Posts: 6
0
1) Not really every 5mins. sometimes after i log in or doing a quest.
2) Philippines.
3) Windows Vista Ultimate.
4) Laptop.
5) Wireless Broadband.

~~~~~~~~~~~~~~~~~~
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AceOfHarts
Posted 11/3/2009 9:58 PM (#186209 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Puma

Posts: 19
0
1) Not 5 mins but maybe after few hours.
2) Singapore
3) Window Vista
4) Destop
5) Wired internet
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flamingsnotforum
Posted 11/4/2009 1:31 AM (#186248 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Chups

Posts: 74
2525
Location: Canada
1) rarely DC to desktop, but sometimes everything just suddenly stops responding (monsters dont die, i dont get hit, no chat, etc) and i have to exit the game to fix it... i think that's a DC but the game just doesnt close.
2) canada
3) vista
4) laptop
5) wireless
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Muad'dib
Posted 11/4/2009 2:04 AM (#186253 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Puma

Posts: 13
0
1) a few times a day, the game just ends in a not responding or just disapears without a message.
2) The Netherlands
3) at the moment Vista Ultimate 32bit, after this weekend i will be testing on W7 64-bit
4) Gametop :p, my pc-case is to big to be called desktop anymore
5) Wired broadband
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Leezay
Posted 11/4/2009 12:25 PM (#186387 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)


Puma

Posts: 4
0
1. i don't disconnect but i think it is way more laggy since the last server check. i am almost dead a lot because my pots lag... also i get stuck at the spot when using the vulcano skill - when it says there is not enough room to use it. it used to be enough to relog but now i have to get back to a town to be able to move again. and i get stuck when logging off most of the time lately too.

2. the netherlands
3. vista
4. desktop
5. wireless

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arotwilight
Posted 11/4/2009 2:51 PM (#186434 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Stone Lion

Posts: 421
100100100100
1) You disconnect every 5 minutes or a few times a day?
Every 5 minutes
2) Which country are you from?
Canada
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
Windows vista 64 bit
4) Are you using a Destop or a Laptop?
desktop
5) Are you using a wireless or wired internet when playing WonderKing?
wired connection
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darkmarine
Posted 11/4/2009 3:59 PM (#186463 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Lunatic Rabbit

Posts: 119
100
Location: Canada
1) You disconnect every 5 minutes or a few times a day?-A few times a day
2) Which country are you from?-Canada
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?-Windows XP
4) Are you using a Destop or a Laptop?-Desktop
5) Are you using a wireless or wired internet when playing WonderKing?-Wireless
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violence
Posted 11/5/2009 9:57 AM (#186787 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)



Puma

Posts: 35
25
Location: USA
1) You disconnect every 5 minutes or a few times a day?
Only a few times a day. I'd say 3-6 our of lets say 8 -10 hours.

2) Which country are you from?
USA

3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
Vista

4) Are you using a Destop or a Laptop?
Desktop

5) Are you using a wireless or wired internet when playing WonderKing?
Wired internet
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Candyx
Posted 11/6/2009 9:41 AM (#187216 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)



Dust Ghost

Posts: 1142
100010025
Location: Canada, Quebec
1) Few times a day. Happened twice while I was grinding in Moles Mine. I don't dc else where. Edit: Just dc'ed again, maybe 10 minutes after my last dc. I feel I'll be dc'ing a lot with this patch ...
2) Canada.
3) Windows Vista.
4) Desktop.
5) Wired Internet.

Edited by Candyx 11/6/2009 10:05 AM
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DunkMask
Posted 11/6/2009 11:46 AM (#187235 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Lunatic Rabbit

Posts: 125
10025
Location: usa
1) You disconnect every 5 minutes or a few times a day? 2 or 3 times a day only in the after noon
2) Which country are you from? USA East cost
3) Which operation system (Windows XP, VISTA, 7, etc) are you using? vista
4) Are you using a Destop or a Laptop? Desktop
5) Are you using a wireless or wired internet when playing WonderKing? Wireless internet
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Calaris
Posted 11/6/2009 2:07 PM (#187280 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)



Lunatic Rabbit

Posts: 195
100252525
1) You disconnect every 5 minutes or a few times a day?
2) Which country are you from?
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
4) Are you using a Destop or a Laptop?
5) Are you using a wireless or wired internet when playing WonderKing?



1. Sometimes I disconnect every 10-20 minutes but sometimes rarely. I don't think it depends on the time. It's most likely random.

2. UK, England

3. Windows Vista Home Edition

4. Desktop PC

5. I'm using wired

I get disconnections a lot more likely when there are hide and seek events and for some reason, I get them a lot in Giant Potion maps but it's most likely just coincidence.

It has nothing to do with PVPing. I rarely PVP and in fact, I never disconnected when I PVPed.
It has nothing to do with entering portals. I tend to disconnect while travelling or fighting most likely.
I don't disconnect as much when I am in the market or just standing around but I still do a little bit

I wish I could answer some more questions to get this fixed asap.
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Boom xD
Posted 11/6/2009 7:56 PM (#187396 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Lunatic Rabbit

Posts: 257
1001002525
Location: over there
1-less than 5 mins somtimes
2-philippines
3-xp
4-desktop
5-wired

plz help :[
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Panda-Bear
Posted 11/6/2009 8:22 PM (#187406 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Puma

Posts: 1
0
1- Every 2-3 mins
2- USA
3- Vista
4- Desktop and Laptop
5- Wireless and Wired
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bluehawk1223
Posted 11/6/2009 11:58 PM (#187515 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Lunatic Rabbit

Posts: 104
100
Location: i live on Pluto~!
1) few times a day but since this maintenance its increased
2) USA east coast
3) vista
4) laptop
4) Wired
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QwertnotQuark
Posted 11/7/2009 4:28 AM (#187549 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Puma

Posts: 2
0
1) after about 45 mins i'm dissconnected.
2) Canada east coast
2) Windows XP
3) PC
4) Wireless
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Musical
Posted 11/7/2009 1:41 PM (#187725 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Dust Ghost

Posts: 2721
2000500100100
Location: NYC
1) Yes, many times a day. Every 10 min after I enter a new portal.
2) New York
3) Windows Vista
4) Desktop
5) Wireless
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Noct
Posted 11/8/2009 6:42 AM (#187976 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)



Dust Ghost

Posts: 673
5001002525
1) You disconnect every 5 minutes or a few times a day?

I disconnect every 5 to 15 minutes, especially when I use some specific skills on a large group of monsters, as well when I either get request to PVP or when I get out of PVP room.

2) Which country are you from?

Puerto Rico

3) Which operation system (Windows XP, VISTA, 7, etc) are you using?

Windows Vista

4) Are you using a Destop or a Laptop?

Laptop

5) Are you using a wireless or wired internet when playing WonderKing?

Wireless Connection


Edited by Noct 11/8/2009 6:43 AM
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DrCface
Posted 11/8/2009 7:21 AM (#187984 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Puma

Posts: 21
0
1) You disconnect every 5 minutes or a few times a day?
Randomly... sometimes 5 minutes... 8 minutes... 15 mins, 35mins, etc. Rarely ever goes 60 minutes without d/c
2) Which country are you from?
Hawaii, USA
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
Vista.
4) Are you using a Destop or a Laptop?
Laptop
5) Are you using a wireless or wired internet when playing WonderKing?
Wireless (15mbit)

Seems like constant d/c happens to most folks who aren't on mainland of USA.

Edited by DrCface 11/8/2009 7:24 AM
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blarg00
Posted 11/8/2009 6:51 PM (#188205 - in reply to #186115)
Subject: Re: Disconnection Issue (Info Request)


Puma

Posts: 2
0
1) You disconnect every 5 minutes or a few times a day?
i get disconnected every 30 mins
2) Which country are you from?
Los Angelos, USA
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
XP
4) Are you using a Destop or a Laptop?
desktop
5) Are you using a wireless or wired internet when playing WonderKing?
wired internet
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Physis
Posted 11/8/2009 7:30 PM (#188222 - in reply to #186115)
Subject: RE: Disconnection Issue (Info Request)


Puma

Posts: 11
0
1) You disconnect every 5 minutes or a few times a day?
2) Which country are you from?
3) Which operation system (Windows XP, VISTA, 7, etc) are you using?
4) Are you using a Destop or a Laptop?
5) Are you using a wireless or wired internet when playing WonderKing?

1) sometimes every 5 minutes and a few times a day
2) USA
3) Windows 7
4) Laptop
5) wireless
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